At Shubhi, we strive to offer competitive and fair prices for our Food Staples and Grocery products. Our pricing policy takes into consideration the quality of our ingredients, the meticulous production process, and the value we provide to our customers. We are committed to transparency and ensuring that our prices reflect the true worth of our offerings.
Payment Methods
To provide convenience and flexibility to our customers, we accept various payment methods. Whether you prefer to pay using major credit cards, debit cards, or secure online payment platforms, we have options to accommodate your preferences. Our website utilizes encryption technology to ensure the security of your payment information.
Refund Policy
Your satisfaction is our utmost priority. In the event that you are not fully satisfied with your purchase, we offer a refund and replace policy. Please review our detailed refund policy on our website for specific guidelines and procedures. We aim to process refunds promptly and efficiently, subject to the terms and conditions outlined in our policy.
We believe in maintaining open communication with our valued customers, so if you have any questions or concerns regarding our pricing, payment methods, or refund policy, our dedicated customer support team is available to assist you.
Refund Policy
At Shubhi, we are committed to ensuring your satisfaction with our dairy products. If you are not completely satisfied with your purchase, we offer a refund or replace policy that allows you to request a refund under certain circumstances.
Eligibility
To be eligible for a refund, you must provide proof of purchase, such as an order number or receipt.
Refunds are applicable only for products purchased directly from our website.
Damaged or Defective Products
If your order arrives damaged or with a manufacturing defect, please contact our customer support team within [7] days of receiving the product.
We may require you to provide photographs or other evidence of the damage or defect to facilitate the refund process.
Quality Concerns
If you have concerns about the quality of our products, please reach out to us within [7] days of receiving your order.
We may request detailed information regarding the issue, such as a description or photographs, to assess the situation.
Refund Process
Once your refund request is approved, we will initiate the refund process.
Refunds will be issued using the original payment method used for the purchase.
Please note that it may take several business days for the refund to be processed and reflected in your account.
Exclusions
Refunds are not applicable for products that have been consumed or used beyond a reasonable extent.
We do not offer refunds for products that have been purchased from third-party retailers or distributors. In such cases, please refer to their respective refund policies.
Return Shipping
In some cases, we may request that you return the product to us. If this is necessary, we will provide you with instructions and may cover the cost of return shipping.
Our refund policy is designed to ensure fairness and customer satisfaction. If you have any questions or require further assistance regarding our refund policy, please contact our customer support team, and we will be happy to assist you.
